The Shared Care Record allows authorised medical services involved in your care to access up to date health information from your Medical Centre. The Shared Care Record is available at any time, even if your Medical Centre is closed or in the event of an emergency.

The information that is included in the Shared Care Record is:

Medicines

Medications

Medical Conditions

Medical Conditions

Allergies

Allergies

Radiology Results

Radiology Results

Immunisations

Immunisations

Recalls

Recalls

Laboratory Results

Laboratory Results

Laboratory Results

Discharge Summaries

The medical notes that your doctor records as part of your visit are not shared on the Shared Care Record.

Do I have a Shared Care Record?

I live in...

Whanganui

= 87% of people in the Whanganui region have a Shared Care Record

If you require treatment, your Shared Care Record will be available in the Emergency Department, Hospital, Medical Centres and Afterhours Medical Centres in the Whanganui region.

You will automatically have a Shared Care Record if you are registered at one of the Medical Centres below:

Aramoho Health Centre
Bulls Medical Centre
Dr John Moore
Gonville Health Ltd
Springvale Medical Centre
Stewart Street Surgery
Taihape Health Ltd
Te Oranganui Medical Centre
Waimarino Health Ltd
Wicksteed House Medical Centre

MidCentral

= 79% of people in the MidCentral region have a Shared Care Record

If you require treatment, your Shared Care Record will be available in Medical Centres, and Afterhours Medical Centres in the MidCentral region

You will automatically have a Shared Care Record if you are registered at one of the Medical Centres below:

Tararua

Barraud Street Health Centre
Pahiatua Medical Centre

Manawatu

169 Medical Centre
City Doctors
Cook Street Health Centre
Feilding Health Care
Health Hub Project NZ (Previously Central City Medical Limited)

Kauri Health
Riverdale Health Centre (Drs Ting and Linton)
Radius Medical
Total Healthcare
Victoria Medical Centre
Whakapai Hauora (Best Care)
West End Medical Centre (Dr S Zambazos)

Horowhenua

Te Waiora (previously Foxton Family Health Centre & Raukawa Iwi Medical Services)
Horowhenua Community Practice
Queen St Surgery

Otaki

Otaki Medical Centre

Wairarapa

= 96% of people in the Wairarapa region have a Shared Care Record

If you require treatment, your Shared Care Record will be available in the Emergency Department, Hospital, Medical Centres, Afterhours Medical Centres and to paramedics in the Capital and Coast, Hutt Valley and Wairarapa regions, as well as School Clinics and Community Pharmacies in the Wairarapa region.

You will automatically have a Shared Care Record if you are registered at one of the Medical Centres below:

Carterton Medical Centre
Featherston Medical Centre
Greytown Medical Centre
Martinborough Health Services
Masterton Medical Limited
Whaiora

Capital and Coast

= 91% of people in the Capital and Coast region have a Shared Care Record

If you require treatment, your Shared Care Record will be available in the Emergency Department, Hospital, Medical Centres, Afterhours Medical Centres and to paramedics in the Wellington, Hutt Valley and Wairarapa regions.

You will automatically have a Shared Care Record if you are registered at one of the Medical Centres below:

Kapiti

Coastal Medical Rooms
Drs Cammack & Evans
Grace Surgery
Hora Te Pai Health Services
Natural Healing Raumati
Paraparaumu Medical Centre
Raumati Road Surgery
Team Medical
Waikanae Health Centre

Porirua

Linden Surgery
Mana Medical Centre
Ora Toa Health Services
Pacific Health Service Porirua
Plimmerton Medical Centre
Porirua Union and Community Health Service
Tawa Medical Centre
Titahi Bay Medical Centre
Titahi Bay Surgery
Waitangirua Health Centre
Whitby Doctors

Wellington

Brooklyn Central Health
Brooklyn Medical Centre
Capital Care Health Centre
City GPs
City Medical Centre
Courtenay Medical
Central Wellington Medical Centre
Dr RM McIlroy's Surgery
Evolve - Wellington Youth Service
Hataitai Medical Practice
Island Bay Medical Centre
Johnsonville Medical Centre
Karori Medical Centre
Kelburn Medical Centre
Kelburn Surgery
Khandallah Medical Centre
Kilbirnie Medical Centre
Kilbirnie Central Medical Centre
Newlands Medical Centre
Newtown Medical Centre
Newtown Union Health Service
Ngaio Medical Centre
Northland Village Surgery
Onslow Medical Centre
Ora Toa Poneke
Peninsula Medical Centre
Plimmer Surgery
Port Nicholson Medical Centre
Seatoun Medical Centre
Student Health Services Massey University
Te Aro Health Centre
The Terrace Medical Centre
Wadestown Medical

Hutt Valley

= 84% of people in the Hutt Valley region have a Shared Care Record

If you require treatment, your Shared Care Record will be available in the Emergency Department, Hospital, Medical Centres, Afterhours Medical Centres and to paramedics in the Wellington, Hutt Valley and Wairarapa regions.

You will automatically have a Shared Care Record if you are registered at one of the Medical Centres below:

Avalon Medical Centre
Dr H T Snoek's Surgery
Epuni Medical Centre
Gain Health Centre
Hutt Union Community Health Services, Petone
Hutt Union Community Health Services, Pomare
Main Street Surgery
Muritai Health Centre
Naenae Medical Centre
Petone Medical Centre
Pretoria Street Surgery
Queen Street Medical
Ropata Medical Centre
Silverstream Health Centre Ltd
Soma Medical Centre
Stokes Valley Medical Centre
Taita Medical Centre
Upper Hutt Health Centre
Waiwhetu Medical Centre
Whai Oranga O Te Iwi Health Centre

News

FAQ

Will I have a Shared Care Record?

You will automatically have a Shared Care Record if you are registered at a participating Medical Centre and have not explicitly opted out.

See My Record to find out if your Medical Centre is involved.

What if I don't want my information shared?

You may choose to opt out of having a shared record at any time. If at the time you opt out you already have a record, your record will be made inactive and will not be shared with anyone outside of your Medical Centre.

To opt out you can either phone 0800 727 664, contact your Medical Centre or write to; Freepost Authority Shared Care Record, PO Box 27380, Marion Square, Wellington 6141.

See opt out for more information.

As at November 2016, 441 people have opted off of the Shared Care Record programme.

What are the benefits of having a Shared Care Record?

Before the Shared Care Record became available, your most up-to-date health information was not able to be shared outside of your Medical Centre, even if you needed to visit another Medical Centre, Afterhours Medical Centre or the Emergency department. 

Sharing your health information through a Shared Care Record will allow you to receive the best care possible by:

  • Alerting health professionals to any risks due to allergies, medications or conditions you may have (even if you’re unable to communicate) 
  • Making sure tests aren’t repeated unnecessarily 
  • Enabling faster and better decisions to be made about your care

What if I want to share most of my information, just not some of it?

The purpose of the shared care record is to help health professionals involved in your care to give you the best care possible. 

You can choose to withhold specific health details from your record. 

We recommend you discuss this with your Doctor.

Can I opt back in once I've opted out?

Yes. 

You can opt in or opt out of having a Shared Care Record at any stage. 

Phone 0800 727 664 for more information.

What health information is included on my Shared Care Record?

The information from your Medical Centre that is included in your Shared Care Record is; medical conditions, allergies, recalls, immunisations, recent test results and what medicines you have been prescribed. 

The medical notes that your doctor records as part of your visit are not shared on the Shared Care Record.

Who has access to my Shared Care Record?

The Shared Care Record is only available to authorised clinical professionals in approved clinical settings. 

This may include doctors, nurses, pharmacists, paramedics and other clinical staff treating you in the following settings:

  • Afterhours Medical Centres, 
  • General Practices, 
  • Community Pharmacies, 
  • Paramedics,
  • Emergency Department
  • Other Hospital Departments
  • Wairarapa School Clinics

All authorised users have access to training information and are obliged to be compliant with their organisation’s confidentiality, privacy and security policies.

See My Record for information on who has access to your Shared Care Record in your region.

If I visit another Medical Centre, will my health information from that visit be stored as part of my Shared Care Record?

Yes. 

Information from visits to your Medical Centre, other Medical Centres and Afterhours Medical Centres may be included in your Shared Care Record. This is so in an emergency, providers in the Emergency Department or paramedics; will have access to a more complete record of your recent health information. 

Information from visits to the Hospital or Emergency Department will not be available on your Shared Care Record.

You can still choose to withhold specific health details from your record. We recommend you discuss this with your Doctor.

In an approved care setting will the health professional caring for me automatically access my Shared Care Record?

Your Shared Care Record will be available to them and if practicable they will ask your permission before assessing it. 

Exceptions to this would be if you are unconscious or unable to communicate. In both of these cases, having access to your Shared Care Record could be lifesaving.

Can I find out who has accessed my record?

Yes. 

A log of which health professionals have accessed your Shared Care Record is maintained and access to the Shared Care Record is routinely audited.

You can request information about who has accessed their record by phoning 0800 727 664. Upon request you will be sent written information on who has accessed your record.

If you have been given access to the ManageMyHealthTM Patient Portal from your Medical Centre, you will also be able to view who has accessed your record.

What if I have a complaint?

If you think your privacy has been breached or you have a complaint, you can contact any of the below organisations to discuss further:

  • Your General Practice
  • Your Primary Healthcare Organisation (PHO)
  • Your District Health Board (DHB)

Who has been involved in the decision to introduce a Shared Care Record?

The decision to introduce Shared Care Records was made after wide involvement and collaboration from health professionals, including primary and secondary care, and community based organisations. It forms part of wider plans to transform Primary Health Care Services in the Central Districts. 

The primary purpose of the Shared Care Record is to allow health practitioners involved in your care to easily access an up-to-date summary of your health information.

How is the project governed?

Each region has appointed a governance group to ensure the project is implemented and evolves appropriately in each region. 

The project governance groups have representatives from health consumers, General Practice, Primary Healthcare Organisations and the District Health Boards involved. It has a mix of consumers, clinicians, health managers, information technologists and privacy officers.

The groups governing the project in each region are listed below:

  • Capital and Coast and Hutt Valley: Sub Regional Information Management Service Level Alliance
  • Wairarapa: Tihei Wairarapa Alliance Leadership Team
  • MidCentral: Central PHO Clinical Governance Group
  • Whanganui: WRHN Clinical Governance Group

Have privacy issues been carefully considered?

A comprehensive Privacy Impact Assessment has been completed and widespread consultation undertaken to ensure our project complies with the Privacy Act and protects the privacy of individuals. The privacy impact has been distributed to a wide range of organisations, consumers, clinicians, stakeholders and experts including:

  • General Practices
  • PHO Clinical Quality Boards
  • DHB Chief Information Officers
  • MedTech Global
  • Office of the Privacy Commissioner
  • The Office of the Health and Disability Commissioner
  • The Medical Council of New Zealand
  • The National Health IT Board
  • Grey Power

The Privacy Impact Assessment will be periodically reviewed by the governance group to ensure it remains up-to-date and relevant.

What is ManageMyHealth™?

ManageMyHealth™ is a web based system that we are using to deliver your Shared Care Record.

ManageMyHealth™ is able to do more than the basic functionality we are using it for. At a later date, your general practice may choose to use some of the other functions of ManageMyHealth™. If this happens, more information will be available to you at the time of the change.

ManageMyHealth™ is produced by MedTech Global who are a large, New Zealand based patient management system provider for general practices within the MidCentral, Wairarapa, Hutt Valley, Wellington and Whanganui regions.

Can I access my own health information using ManageMyHealth™?

ManageMyHealth™ has a patient portal where you can access your own health information, see who has accessed your Shared Care Record and interact with your Medical Centre online. 

Contact your Medical Centre to find out if they're offering a patient portal or find more information on Patient Portal's here.

Is ManageMyHealth™ Secure?

Yes.

ManageMyHealth™ uses security for data storage and information transfer at a level similar to internet banking. 

Only approved registered health professionals will have access to the system and all require a login and password. 

Clinically-led routine audit programmes will identify and follow up any unusual access patterns. The project has a governance group, consisting of consumers, clinicians, information technologists and privacy officers who ensure any privacy and security issues are discussed and resolved.

Where is my record stored?

ManageMyHealth™ is contracted to store its information in a purpose built and secure data centre within New Zealand. This ensures that all the protections of our New Zealand privacy laws apply to the storage and use of your health information.

Opt Out

You may choose to opt out of having a shared record or to withhold specific health information from your record at any time.

If you do choose to opt out, the health professional caring for you may not have immediate access to valuable health information, this could mean additional tests are needed and may delay appropriate treatment.

To opt out or for more information about the Shared Care Record, you can: